Managed IT,
on demand.

$390 for initial service setup + $50 per email address + HST

Build your online image with professional, business-class email addresses that use your business’s domain name.

tech360 can help you set up the service, create the email accounts for your staff, and get everything configured on your devices. We recommend Microsoft Business Standard and Google Workspace for reliable email on Exchange or IMAP servers for multi-device access and syncing. Depending on the service you choose, the provider costs range between $9–$17 per month per address and your storage ranges from 30 GB to 2 TB.

Both providers offer basic/starter and Standard options. We can help you choose the option that meets your needs.

$459.99 minimum charge per email address + HST

Transferring email can be time-consuming, tricky, and definitely best left to the experts if you want a seamless migration.

We transfer your business’s email accounts and all messages from your current server to your new Microsoft Business Service or Google Workspace IMAP email server and make the transition as painless as possible. If you are changing addresses, we can also configure email forwarding from your old email account to ensure messages sent to your old address arrive at your new address – nothing gets lost.

Additional transfer fees will be charged for data stores larger than 5 GB at a rate of $30/GB.

$219.99/$599.99/$429.99 + HST

We can help you choose the new device that best suits your needs. We offer three options to help you upgrade your equipment.

• Research and Recommendation Package – $219.99: We assess your requirements, research the market and present two to three recommendations (good, better and best) for your review. The purchase and set up is up to you.
• Setup Package – $599.99: So you’ve bought a new computer but aren’t quite sure how to get everything going. No problem, we can do that for you.
• Complete Package – $429.99: We take care of everything. We research and present quotes for your review, make the purchase on your behalf, set the new computer up for you, and transfer your user account plus all files and data to the new computer.

Please note: These packages do not include the cost of the hardware, software, email accounts, or licensing purchases.

$249.99 + HST

A thorough cleaning and check-up to find, fix and resolve most issues so your computer runs at peak performance. The maintenance is run using our Remote Assistance service and takes approximately 1-3 hours.

This package includes:

• a thorough, detailed investigation and resolution of specific software issues;
• a low-level system scan to remove viruses, malware, adware and other unwanted software;
• a manual review of all installed software, apps and drivers to remove unneeded packages and to update drivers as required;
• a full system file storage scan to clean out temporary files and caches and recover disk space;
• a full scan of your Windows Registry to detect and correct any errors;
• installation of system software updates as required; and

Please note: This package does not include resolution of larger, more complex system issues that may be found during diagnostics or installation of software upgrades. If additional time is needed to resolve these issues, we will call to discuss the repair options and any additional costs with you before continuing any further.

$97.50 per hour + HST with a 1-hour minimum

Help when you need it fast. Many issues can be resolved quickly by having us connect to your computer.

Scheduled appointments are preferred, but emergency appointments are available for rostered clients. Need help right now? Call us at 613-862-3399 (Ottawa) or 519-506-3399 (Grey-Bruce). A minimum 1-hour charge applies.

$97.50 per hour + HST

For larger or more serious issues with your computer that can’t be resolved with our Maintenance Package.

Cost is estimated on a case-by-case basis, billed on a hourly basis.

$80.00 per half hour + HST

In some cases, the problem isn’t worth the cost of fixing it. Find out what the problem/solution is first.

You are charged only if you decide not to go ahead with the suggested repair.

$97.50 per hour + HST

Keep everyone connected at work and at home!

Find out where all those cables go and why, or set up a wireless network, add computers, printers and other devices.

$97.50 per hour + HST with a 1-hour minimum.

Setting up printers can be a daunting task: network or local? WiFi? Ethernet? USB?

Let us take the frustration out of printer installation!