tech360 Remote Assistance
OR, for detailed instructions, click on the button below to show the steps for your browser.
Safari Instructions

Step 2
When the download is done, open a Finder window and go to your Downloads folder. Double-click the TeamViewerQS.zip file to unzip it, then double-click the “TeamViewer QuickSupport” app to start the Remote Assistance app. If a window pops up asking if your are sure you want to open it, click on the “Open” button.
When the download is done, open a Finder window and go to your Downloads folder. Double-click the TeamViewerQS.zip file to unzip it, then double-click the “TeamViewer QuickSupport” app to start the Remote Assistance app. If a window pops up asking if your are sure you want to open it, click on the “Open” button.
Firefox Instructions

Step 2
Click on the Downloads icon at the top right (a downward facing arrow). Wait until TeamViewerQS.zip has finished downloading then click the file to unzip it and launch the app. If it doesn’t launch automatically, go to your Downloads folder and double-click the “TeamViewer QuickSupport” app to start.
Click on the Downloads icon at the top right (a downward facing arrow). Wait until TeamViewerQS.zip has finished downloading then click the file to unzip it and launch the app. If it doesn’t launch automatically, go to your Downloads folder and double-click the “TeamViewer QuickSupport” app to start.
